Privacy Policy

A and S Enterprises of NC LLC, doing business as 1st Choice Towing and Recovery, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit forms, or opt in to receive SMS text messages.

By using our website or providing your information, you agree to this Privacy Policy.

Information You Provide

We may collect:

• Name
• Phone number
• Email address
• Physical address
• Vehicle details
• Information submitted through service request forms
• SMS replies or messages you send to us

Automatically Collected Information

We may collect:

• IP address
• Browser type
• Device information
• Pages visited
• Cookies and tracking data

SMS Information

If you opt in to receive text messages, we may collect:

• Mobile phone number
• Message delivery data
• Opt‑in and opt‑out status

We use your information to:

• Provide towing and roadside assistance
• Respond to service requests
• Send SMS updates, reminders, and notifications
• Improve our website and customer experience
• Process payments
• Comply with legal requirements

We do not use your information for any purpose not described in this policy.

By providing your mobile number and opting in, you consent to receive SMS messages from 1st Choice Towing and Recovery. Message frequency may vary.

To unsubscribe, reply STOP.
For help, reply HELP.

SMS consent is not shared with third parties.
We do not sell, rent, or share your SMS consent with any third parties or affiliates.

We may share your information with:

• Service providers (SMS platforms, payment processors, dispatch systems, website hosting)
• Law enforcement when required
• Insurance companies or authorized parties involved in a towing or recovery claim

We do not sell or trade your personal information.

We use reasonable safeguards to protect your information. However, no method of transmission or storage is completely secure.

We may use cookies and similar technologies to:

• Improve website performance
• Analyze visitor behavior
• Personalize your experience

You may disable cookies in your browser settings.

Our website and SMS services are not intended for children under 13. We do not knowingly collect information from children.

Our website may contain links to other websites. We are not responsible for their content or privacy practices.

You may:

• Opt out of SMS messages
• Request access to your information
• Request corrections
• Request deletion where permitted by law

To make a request, contact us using the information below.

We may update this Privacy Policy at any time. Updates will be posted on this page with a new “Last Updated” date.